For Regional Development Australia Southern NSW & ACT, we designed and facilitated a roundtable that brought 120 participants from across the region’s visitor economy together to set priorities. Live digital voting captured more than 1,000 data points.
The visitor economy across Southern NSW and the ACT brings together tourism operators, councils, government agencies and industry bodies. Regional Development Australia Southern NSW & ACT wanted a forum that would bring these voices together and lead to coordinated action. The Regional Tourism Roundtable aimed to turn a large, diverse conversation into clear priorities the region could act on.
We designed and facilitated the roundtable sessions as a structured forum for future-focused discussion. A program logic framework guided participants through a clear process, linking challenges to opportunities and practical actions. Facilitated table discussions drew out depth and local knowledge. Interactive digital tools, including Mentimeter, enabled live data capture and real-time voting on priorities. Every table’s input was recorded, so the findings reflected the whole room.
Participants explored the pressures shaping the region’s visitor economy, from workforce and housing to transport and infrastructure. Alongside these challenges, tables identified practical opportunities and the actions needed to unlock them, with priorities ranked live by the room.
The roundtable generated 1,077 points of data from 120 participants. We synthesised these into a Qualitative Insights Report, pinpointing readily actionable priorities. The report provided a robust evidence base for the Tourism Roundtable Outcomes Report, supporting decision-making, advocacy and investment across the regional visitor economy.
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